Our Terms and Conditions
Your Purchase
On rare occasions some items may be out of stock. If this occurs we will let you know as soon as we can and let you know what options are available.
You will be issued an order reference number for any future correspondence relating to this order.
Delivery
Delivery is normally within 10-12 days. Please wait 28 days before contacting us as we make all items to order. If you need the item for a special date please let us know.
Incorrect delivery details provided may lead to problems or delays, so before placing your order, please ensure that you have included the full correct address details, including accurate postcode and telephone number and your day time contact telephone number or mobile number and your e-mail address.
Returns
Your item can be returned undamaged for exchange however £8.40 to cover postage should be sent with garment. Returns will be refunded however postage costs will not be. Refunds cannot be made for personalised garments unless the garment is faulty.
See full Delivery & Returns Policy HERE
Complaints Policy
We are fully committed to providing you with the best possible service. If you are not satisfied in anyway with the service that you have received please let us know by emailing sales@psclothing.co.uk and your complaint will be investigated.
Data Protection
We will never share our customers confidential personal information with any third parties without prior consent from the customer.
For all our transactions we employ Internet security methods and technologies to ensure your details are secure. We password protect and use encryption techniques where appropriate.
While we strive to protect your personal information, no system can be 100% guaranteed. We cannot ensure or warrant the security of any information that you transmit to us.
Once we receive your information, we use our best efforts to ensure its security on our systems. If you would like to contact us regarding matters of privacy, please send an email to: sales@psclothing.co.uk
For your security, our payment details page is protected using SSL(Secure Socket Layer).
We shall ensure that we comply with the requirement of all current data protection legislation including, without limitation, the Data Protection Act 1998.
Other Terms and Conditions, inc. Liability
Whilst we agree to use our reasonable endeavours to ensure that our website and telesales department is fully operational and error-free, we cannot guarantee that this will always be the case. We therefore accept no responsibility or liability for any defects or interruption of our service.
We shall be released from our obligations under these Terms and Conditions in light of any event beyond our reasonable control, (i.e.: acts of god, civil commotion, riot, flood, fire, drought) which renders the provision of our website and/or service impossible or impractical.
We exclude all liability for any claims, losses, demands and damages, including without limitation, any costs, loss of profits, loss of contracts or business opportunity, loss of data and any other consequential, incidental, special or punitive damages, even if we have been advised of the possibility of such damages, arising directly or indirectly out of or in any way connected with your use or inability to access our website and/or services, whether arising in contract, tort (including negligence), under statute or otherwise provided that nothing contained in these Terms and Conditions affects or will affect you or the recipient's statutory rights in relation to the quality, fitness or description of our products supplied.
Changes to these terms and conditions may from time to time be made. We reserve the right to supplement and amend the Terms and Conditions. It is your responsibility as a customer to review the Terms and Conditions on each occasion you access our website. Changes will be effective 24 hours after the posting of any such change and all subsequent dealings between you and us shall be on the new terms and conditions.
Your purchase will be deemed to have occurred in the UK. These Terms and Conditions shall be governed by and construed in accordance with English Law and the parties agree to submit to the exclusive jurisdiction of the English courts.